Last updated: 02/10/2023
Buchanan Bicycles (the “Company”) is committed to safeguarding user data and maintaining vigorous privacy protections for its users.
“Site” refers to the Company’s website, which can be accessed at https://buchananbikes.com.
“Service” refers to the Company’s services that are accessed via the Site, in which users can:
- Browse and read website content
- Send a message using our contact form
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
Information We Collect
We collect “Non-Personal Information” and “Personal Information.”
Non-Personal Information includes information that cannot be used to identify you. This may include anonymous usage data, general demographic information, referring or exit pages and URLs, platform types, browser version, preferences you submit or generated based on data you submit, and the number of clicks.
Personal Information may include, but is not limited to:
- First and last name
- Email address
- Phone number
- Usage data
Personal Information is collected when you send a message through our contact form or register for an account on the Site.
Usage Data and Tracking
In an effort to improve the quality of our Service, we track information provided to us by your web browser or software application when you are viewing or using the Service. This information may the type of web browser or application you are using, the website you came from (known as the “referring URL”), the time and date of access, and other information that does not personally identify you.
This information collection is enabled by default; however, you can opt out of cookies and tracking below.
We may use both persistent and session cookies. Persistent cookies remain on the user’s device after the session has ended and until deleted. Session cookies are deleted when you close your web browser.
How We Use and Share Information
In general, the Personal Information collected is used to help us communicate with our users, for example to respond to questions, provide technical support, or inform users about promotional offers.
We may share Personal Information with outside parties if we have the sincere, good-faith belief that it is necessary and reasonable to disclose, use, preserve, or access the information to:
- Fulfill any applicable legal process or enforceable law enforcement or government request
- Enforce applicable Terms and Conditions and investigate potential violations
- Address any fraud, security, or technical concerns
- Protect the rights, property, or safety of our users or the public as required or permitted by law
Your Personal and/or Non-Personal Information may be shared in the following situations:
- Service Providers: We may share your Personal Information with Service Providers to monitor and analyze the use of our Service and/or to contact you.
- Other Users: When you share personal information or otherwise interact with public areas of the Site, such information may be viewed by all users and may be publicly distributed outside of our Site and our control.
Our Site and our Service is not directed to anyone under the age of 13. We do not knowingly collect or request information from anyone under the age of 13, or allow anyone under 13 to sign up for the Service.
If we become aware that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will take steps to remove that information from our servers as soon as possible. If you believe that we have collected such information, please contact us at firstname.lastname@example.org.
How We Protect Information
We protect your information from authorized access by implementing security measures, including (but not limited to):
- Secure Socket Layer (SSL) technology
Accounts are protected by an account password. If you have an account, we urge you to take steps to keep your Personal Information safe by logging out after you are finished using our Service and by not disclosing your password.
These technologies do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software.
By using our Service, you acknowledge that you understand and agree to assume these risks.
Your Rights Regarding the Use of Your Personal Information
You have the right to opt out of promotional and marketing communications sent by us. Unsubscribe instructions will be found in each promotional email.
Please note that you may receive administrative emails despite unsubscribing or opting out of promotional emails.
Links to Other Websites
As a part of our Service, we may provide links to other websites that are not operated or controlled by us. We are not responsible for the privacy protections used by those websites or the information or content they contain.
Non-material changes or clarifications will take effect immediately. Significant changes will go into effect after 30 days following the announcement or notification of such changes.